How long does it take for my carpet and upholstery to dry once
it's been steam cleaned?
It will take, on average, 4-5 hours for your carpet to completely dry.
Upholstery will remain damp for about 1-2 hours. The drying time could
increase on humid and rainy days.
How long will it take for you to clean my carpet?
The amount of time spent on your home or business will vary from place
to place, depending on the amount of soil, furniture to be moved, and
the size of the job. On average, one area, up to 250 square feet, will
take 15-20 minutes to clean.
What do I need to move off of the carpet before the technicians
We ask that you remove any breakables or loose items and toys that are
placed along the floor. Our staff is trained to move any furniture
necessary. Please remove anything valuable that could be easily broken
when moved. It is necessary that you tell our technicians of any damage
your furniture pieces currently have that could cause a problem while
Can I set up an appointment for a time when no one is
It is not necessary for someone to be home when we arrive to complete
your service order. Although, it is necessary for us to be given detailed
instructions of what you want cleaned, what furniture you want moved, and
any special chemicals you may need before we begin the work. We recommend
that if you are not going to be home during the cleaning process, that we
come out to give you a free estimate and discuss your decisions.
Do I need to vacuum my carpet before you arrive to clean for
Yes, please vacuum your carpet before we arrive to remove any pet hair or
loose dirt. This will allow us to concentrate on the deeper soil, and it
will also help with drying time.
How soon afterwards can I or my children and pets walk and
interact on the carpet?
We recommend that you limit interaction on the damp areas until it has dried
completely. The chemicals that are used are safe and residual free. It is
important to be careful when passing from damp carpeting to a hard surface
floor, as it becomes slippery.
Will you move the furniture for me?
We ask that you remove any breakables. We will move the furniture just far
enough to clean underneath. Then, move it back and place it on styrofoam
blocks or plastic tabs. We will simply clean around items such as fish tanks,
big screen televisions, or large entertainment centers, etc.